job specification

Digital Web Experience Solution Architect

São Paulo, Brazil/Buenos Aires, Argentina

Job Description

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. Here, you’ll work in an environment that promotes sustainability, inclusion, wellbeing, and career development while you help us deliver better care for billions of people around the world. It starts with YOU.

In this role, you will:

• Architect & implement scalable, secure, performant, and resilient approaches for brand websites that meet business and technical requirements.
• Use modern CMS systems and MACH principles
• Enable personalization, performance optimization, and measurable business outcomes
• Comply with CPRA/CCPA, GDPR, and other data privacy and regulatory requirements
• Manage current state documents including diagrams, operational runbooks, and future-state roadmaps
• Align digital marketing strategies within the platform architecture and guidelines.
• Apply principles around people, process, information, and technology to design
• Collaborate with stakeholders and cross-functional teams to translate business needs into technical specifications and architectural designs.
• Provide Full-Stack technical leadership and guidance to development teams on modern CMS systems for building dynamic and high-performing sites, ensuring best practices are followed.
• Continuously evaluate and recommend new tools and technologies to enhance the digital experience.
• Lead efforts to incorporate compliance features, such as consent management and secure data handling, into the architecture.
• Collaborate with legal and compliance teams to ensure that architectural designs align with regulatory requirements.
• Stay current with industry trends in digital experience platforms and architecture, continuously evaluating emerging technologies and best practices to keep our brand experiences cutting-edge.
• Provide guidance on selecting technologies and tools that also support compliance and data protection.
• Operational Ownership to ensure uptime and reliability of all brand sites through proactive monitoring, incident management, and performance optimization including incident response and root cause analysis.
• Troubleshoot and resolve architectural challenges, ensuring that solutions are scalable, secure, and performant.
• Mentor and support other architects and engineers within the team, fostering a culture of technical excellence and innovation.
• Provide Legacy Support for existing sites during migration to MACH architecture where needed.

Required Skills:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 8+ years of hands-on experience in solution architecture for large-scale, consumer-facing digital experiences.

Required expertise in:

• Full Stack Development (Frontend: React; Backend: CMS, API-first).
• Modern CMS solutions (headless and traditional), integration patterns, and best practices.
• MACH architecture (Microservices, API-first, Cloud-native, Headless).
• Cloud ecosystems (Azure or AWS) and cloud-native deployments.
• Relational database design and optimization; advanced SQL skills.
• Strong understanding of web technologies, frameworks, and security best practices.
• Familiarity with containerization, composable architectures, and event-driven design

Preferred Skills:

• Experience integrating Customer Data Platforms (CDPs) for unified customer profiles and personalization.
• Knowledge of identity resolution and real-time personalization through event-driven data flows.
• Exposure to eCommerce systems, personalization engines, or digital marketing technologies.