job specification

About Us:

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions—faster. We partner with the world’s leading brands, delivering impact through our advanced technology platform, comprehensive solution portfolio, global first-party panel, and world-class team of research experts. We are making investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding. Toluna operates in 70+ countries, redefining the future of insights. Learn .

Introduction:

The Junior Client Director is responsible for driving bookings growth through consultative selling, building and expanding strong client relationships, and delivering tailored research and technology solutions that meet client business needs. Acting as a trusted advisor to clients, this role combines commercial ownership with strategic thinking, new business development, and close collaboration with internal teams. The Junior Client Director plays a key role in growing Toluna’s presence within assigned accounts and contributing to broader market growth initiatives.

Responsibilities:

• Drive bookings growth by achieving and exceeding personal bookings targets (quota) through consultative selling of Toluna’s technology solutions and full-service research offerings.
• Acquire, build, and grow strong, long-term relationships with clients across consumer insights, marketing, and related functions.
• Own and manage a personal bookings pipeline, including accurate forecasting and reporting.
• Develop and execute strategic account plans to grow revenue within assigned accounts.
• Identify, pursue, and actively drive new business opportunities, including supporting large strategic pitches.
• Partner closely with internal stakeholders to deliver compelling, insight-driven solutions aligned to client needs.
• Actively contribute to local market growth initiatives and implement strategies to strengthen client relationships.
• Represent Toluna at external conferences, client meetings, and thought leadership or partnership events as required.

Your Profile:

• 5+ years’ experience in a market research agency or relevant client-side role.
• Proven experience selling and/or delivering research solutions to consumer insights and marketing teams.
• Strong consultative selling capabilities with the ability to align research solutions to client business needs.
• Experience negotiating commercial agreements and closing deals.
• Solid understanding of pipeline management and sales forecasting.
• Demonstrated commercial acumen, growth mindset, and drive to achieve targets.
• Excellent verbal and written communication skills, with confidence running sales presentations and technology demos.
• Experience in proposal writing and responding to client briefs.
• Ability to positively influence internal teams through persuasion, negotiation, and consensus building.
• Strong interpersonal skills, with the ability to build trusted relationships with clients and internal partners.

***Please submit your CV in English

Our Values:

• A cting with Ownership- Demonstrating individual accountability
• B ringing a forward mindset- Being action-oriented, bold and entrepreneurial
• C ollaborating with Curiosity- Exhibiting teamwork through togetherness
• D iscussing openly, committing jointly- Sharing your views openly
• E mbracing empathy- Being egoless & caring

What we offer:

At Toluna, we’re all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million people across 70 countries. If you’re passionate about making an impact, we’d love to have you on board.

Other Benefits: Healthcare, dental care, life insurance, meal voucher, transportation voucher, and language class subsidy.

Join our global team. We welcome big thinking and reward great work.