job specification

Job Responsibilities

• Investigate and analyze various risk behaviors, including fraud, phishing, and account theft , and take appropriate actions to reduce user losses and improve user satisfaction.
• Continuously monitor user behavior and prepare investigation reports for identified risk cases.
• Identify potential risk patterns, maintain a case database , and summarize behavioral characteristics.
• Detect data anomalies through risk management and real-time monitoring , and coordinate with relevant teams to prevent potential losses.
• Monitor and manage daily risk control processes to ensure the security and compliance of account activities.
• Conduct regular reconciliation operations to ensure account balances match actual assets, identifying and resolving discrepancies.
• Analyze existing risk management processes and policies , and provide recommendations for improvement.
• Facilitate effective communication with internal departments and external partners to ensure timely information flow.
• Independently handle unexpected issues and propose effective solutions.

Requirements

• Bachelor’s degree or above .
• 1–3 years of experience in risk investigation and analysis.
• Experience in anti-fraud, AML, settlement, or reconciliation in payment institutions, exchanges, banks, or related industries is preferred.
• Data analysis experience is a plus.
• Strong communication and written skills , with the ability to collaborate across teams.
• Strong logical thinking and analytical ability , capable of breaking down complex data.
• Fluency in Chinese is required.