job specification

Senior Developer with primary focus on Spyglass Event Configuration Management

Responsibilities

• Design and implement Event Correlation Rules within Spyglass to aggregate disparate logs and metrics into meaningful business events;
• Configure Event Policies Suppression Rules and Deduplication logic to reduce alert fatigue for L1/L2 support teams
• Build and maintain Spyglass Dashboards that provide real time visibility into the health of the FMCG application landscape
• Experience Engineering Mobile and Emerging Tech
• Integrate Spyglass with diverse data sources Azure Monitor GCP Cloud Logging AWS CloudWatch and ELKFalcon LogScale
• Manage the lifecycle of an event from ingestion and normalization to correlation alerting and archival
• Proactive Monitoring SRE Integration
• Develop Thresholdbased and Anomaly detection alerts to identify performance degradation before it impacts the consumer experience
• Implement Service Level Objective SLO monitoring within Spyglass to track the reliability of critical business paths, eg OrdertoCash, Checkout flows
• Automate the creation of incidents in ITSM tools, eg ServiceNow, based on Spyglass event triggers
• Build Situation Rooms or high level executive views within Spyglass for major promotional events or seasonal peaks
• Ensure seamless event ingestion from hyperscaler hosted microservices AKSGKE and serverless functions
• Support the monitoring of Integration Platforms Boomi APIM by capturing and correlating middleware execution events
• Collaborate with the Cloud Infrastructure team to monitor network latency and connectivity events across the global AzureGCP backbone

Senior Developer Specifics

• Lead the architectural design of the Global Event Management Strategy
• Define enterprise standards for event metadata severity levels and correlation patterns
• Mentor junior developers in eventdriven observability and AIOps principles
• Conduct PostMortem analysis of major incidents to refine Spyglass correlation rules and prevent recurrence

Must have

• Spyglass Event Management Expert level, proficiency in Spyglass configuration rule writing and dashboarding
• Event Correlation Deep understanding of event patterns deduplication and suppression logic
• Observability Integration Hands on experience connecting Spyglass to Azure Monitor, GCP Stackdriver or ELK
• ITSM Integration
• Proven experience integrating event platforms with ServiceNow or similar tools
• Data Normalization, Ability to parse and normalize logs events from heterogeneous sources JSON, XML, Syslog